The Polycom® VVX® 400 is an expandable colour business media phone that delivers crystal clear communications enhanced collaboration and personal productivity.
The VVX 400 phone brings high-quality, cost effective solution to front line staff handling moderate volume of calls through advanced UC telephony features. The intuitive colour user interface of the VVX 400 makes navigation easy and requires minimal training. It delivers breakthrough Polycom® HD Voice™ quality for life-like conversations, while minimizing fatigue making calls more efficient and productive.
Give your front line staff the best experience with this high quality twelve line colour business media phone. The VVX 400 improves personal productivity by complementing the workplace applications on the computer. Users can view and manage their Microsoft Exchange Calendars, receive meeting reminders and alerts, access the corporate directory and Instant Messaging/presence status right on their phone display, even while waiting for their PC to boot. They can also extend their PC’s desktop to include the VVX 400 phone’s screen for mouse/keyboard navigation and interaction.
The VVX 400 phone is easy to deploy and simple to manage. Using an enterprise-grade, web-based, configuration method allows administrators to easily provision and maintain even a small number of phones throughout the entire organization.
The VVX 400 phone provides personalized information at a glance, through built-in web applications and custom backgrounds. The VVX 400 phone also comes ready for future expansion modules as your users’ need and business grows. Designed for enhanced interoperability, the VVX 400 leverages and complements the other existing IT investments in your business. With the broadest call server interoperability in the industry, the Polycom VVX 400 mid-range business media phone can become the flexible and future-proof foundation for any organization’s unified communications strategy.
Polycom VVX 400 specifications:
User Interface Features
- Backlit 3.5” colour LCD (320 x 240) resolution
- Voicemail support
- WebKit-based Browser
- Adjustable base height
- Unicode UTF-8 character support. Multilingual user interface including Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish
Audio Features
- Polycom HD Voice technology delivers life-like voice quality for each audio path handset, the hands-free speakerphone, and the optional headset
- Polycom® Acoustic Clarity™ technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression
- Frequency response – 150 Hz – 7 kHz for handset, optional headset and handsfree speakerphone modes
- Codecs: G.711 (A-law and ?-law), G.729AB, G.722, G.722.1, G.722.1C, iLBC
- Individual volume settings with visual feedback for each audio path
- Voice activity detection
- Comfort noise generation
- DTMF tone generation (RFC 2833 and in-band)
- Low-delay audio packet transmission
- Adaptive jitter buffers
- Packet loss concealment
Headset & Handset Compatibility
- Dedicated RJ-11 headset port
- Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
- Compliant with ADA Section 508 Subpart B 1194.23 (all)
- Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
- Compatible with commercially-available TTY adapter equipment
Call Handling Features
- 12 lines (programmable line keys)
- Shared call/bridged line appearance
- Busy Lamp Field (BLF)
- Flexible line appearance (one or more line keys can be assigned for each line extension)
- Distinctive incoming call treatment/call waiting
- Call timer and call waiting
- Call transfer, hold, divert (forward), pickup
- Called, calling, connected party information
- Local three-way audio conferencing
- One-touch speed dial, redial
- Remote missed call notification
- Do not disturb function
- Electronic hook switch capable
- Local configurable digit map/dial plan
Open Application Platform
- WebKit enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
- Supports Polycom Apps SDK and API for third-party business and personal applications
- Bundled with Polycom UC Software:
- - Corporate Directory Access using LDAP
- - Local Voice Call Recording on USB flash drive
- - Visual Conference Management
Network & Provisioning
- SIP Protocol Support
- SDP
- IETF SIP (RFC 3261 and companion RFCs)
- Two-port Gigabit Ethernet switch:
- - 10/100Base-TX across LAN and PC Ports
- - 1000Base-TX available on VVX410
- - Conforms to IEEE802.3-2005 (Clause 40) for Physical Media Attachment
- - Conforms to IEEE802.3-2002 (Clause 28) for Link Partner Auto-Negotiation
- Manual or dynamic host configuration protocol (DHCP) network setup
- Time and date synchronization using SNTP
- FTP/TFTP/HTTP/HTTPS serverbased central provisioning for mass deployments
- Provisioning and call server redundancy supported
- QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
- VLAN-CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
- Network Address Translation (NAT)– support for static configuration and “Keep-Alive” SIP signaling
- RTCP and RTP support
- Event logging
- Syslog
- Hardware diagnostics
- Status and statistics reporting
- IPv4
- TCP
- UDP
- DNS-SRV
Security
- 802.1X Authentication and EAPOL
- Media encryption via SRTP
- Transport Layer Security (TLS)
- Encrypted configuration files
- Digest authentication
- Password login
- Support for URL syntax with password for boot server address
- HTTPS secure provisioning
- Support for signed software executables