Polycom VVX310 HD Voice Gigabit Phone (Skype For Business)

Powerful entry-level business media phone for today’s cubicle workers handling a low to moderate volume of calls delivering crystal clear communications.

The Polycom® VVX® 310 is an expandable business media phone that delivers crystal clear communications, enhanced collaboration and personal productivity.

The VVX 310 phone brings high-quality, cost effective solutions to any environment through advanced UC features. The intuitive user interface of the VVX 310 makes usability and navigation easy and requires minimal training.

The VVX 310 delivers breakthrough Polycom® HD Voice™ quality for life-like conversations while minimizing fatigue making calls more efficient and productive.

Give your front line workers the best experience with this high quality six-line business media phone. The VVX 310 improves personal productivity by complementing the workplace applications on their computer. Users can view and manage their Microsoft Exchange Calendars, receive meeting reminders and alerts, access the corporate directory and Instant Messaging/presence status right on their phone display, even while waiting for their PC to boot. They can also extend their PC’s desktop to include the VVX 310 phone’s screen for mouse/keyboard navigation and interaction.

The VVX 310 phone is easy to deploy and simple to manage. Using an enterprise grade, web-based, configuration method allows administrators to easily provision and maintain even a small number of phones throughout the entire organization.

The VVX 310 phone provides personalized information at a glance, through built-in web applications and custom backgrounds. The VVX 310 phone also comes ready for future expansion modules as your users’ needs and business grows.

Designed for enhanced interoperability, the VVX 310 leverages and complements the other existing IT investments in your business. With the broadest call server interoperability in the industry, the Polycom VVX 310 entry level business media phone can become the flexible and future-proof foundation for any organization’s unified communications strategy.

Key Features

• Improve productivity for cubicle workers and call center operators through an intuitive easy to use user interface
• Make more efficient and productive calls with the unparalleled voice clarity of Polycom® HD Voice™
• Reduce deployment and maintenance costs—the Polycom Zero Touch Provisioning and web based configuration tool makes the VVX 300 simple to deploy, easy to administer, upgrade, and maintain
• Leverage previous IT infrastructure investments—deploy VVX 300 business media phones on your existing network without needing to upgrade your call control platform
• Easily integrate with third- party web-based UC and productivity applications for broad, standards- based, open APIs
• Backlit grayscale graphical LCD (208 x 104)
• 6 line or speed dial keys
• HD Voice up to 7KHz on all audio paths (Speaker, Handset, Headset)
• 2 x Ethernet 10/100/1000 or GigE
• Asian character support
• Hard Keys: 12-key dial pad, home, speaker, mute, headset, volume, messages, hold, transfer
• 4-way navigation cluster with center "select" key
• Supports VVX Expansion Module and VVX Color Expansion Module (Expandability up to 3 modules)

Technical Specification

User Interface

• Backlit 8-level Grayscale graphical LCD (208 x 104) resolution
• Voicemail support2
• WebKit-based Browser
• Adjustable base height
• Unicode UTF-8 character support.
• Multilingual user interface including: Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish

Audio Features

• Polycom HD Voice technology delivers life-like voice quality for each audio path handset, the hands-free speakerphone, and the optional headset
• Polycom® Acoustic Clarity™ technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression
• - Type 1 compliant (IEEE 1329 full duplex)
• Frequency response – 150 Hz – 7 kHz for handset, optional headset and handsfree speakerphone modes
• Codecs: G.711 (A-law and ?-law), G.729AB, G.722, G.722.1, iLBC
• Individual volume settings with visual feedback for each audio path
• Voice activity detection
• Comfort noise generation
• DTMF tone generation (RFC 2833 and in-band)
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment

Headset and handset compatibility

• Dedicated RJ-11 headset port
• Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
• Compliant with ADA Section 508
• Subpart B 1194.23 (all)
• Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
• Compatible with commercially-available TTY adapter equipment

Call Handling Features

• 6 lines (programmable line keys)
• Shared call/bridged line appearance
• Busy Lamp Field (BLF)
• Flexible line appearance (one or more line keys can be assigned for each line extension)
• Distinctive incoming call treatment/call waiting
• Call timer and call waiting
• Call transfer, hold, divert (forward), pickup
• Called, calling, connected party information
• Local three-way audio conferencing
• One-touch speed dial, redial
• Remote missed call notification
• Do not disturb function
• Electronic hook switch capable
• Local configurable digit map/dial plan

Open Aplication Platform

• WebKit enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
• Supports Polycom Apps SDK and API for third-party business and personal applications
• Bundled with Polycom UC Software:
• - Corporate Directory Access using LDAP Visual Conference Management

Network & Provisioning

• SIP Protocol Support
• SDP
• IETF SIP (RFC 3261 and companion RFCs)
• Two-port Ethernet switch:
• - 1000Base-TX available on VVX 310
• - Conforms to IEEE802.3-2005 (Clause 40) for Physical Media Attachment
• Conforms to IEEE802.3-2002 (Clause 28) for link Partner Auto-Negotiation
• Manual or dynamic host configuration protocol (DHCP) network setup
• Time and date synchronization using SNTP
• FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
• Provisioning and call server redundancy supported2
• QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
• VLAN - CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery:
• - Network Address Translation (NAT) support for static configuration and “Keep-Alive” SIP signaling
• RTCP and RTP support
• Event logging
• Syslog
• Hardware diagnostics
• Status and statistics reporting
• IPv4
• TCP
• UDP
• DNS-SRV

Security

• 802.1X Authentication and EAPOL Media encryption via SRTP
• Transport Layer Security (TLS)
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for boot server address
• HTTPS secure provisioning
• Support for signed software executables

Power

• Built-in auto sensing IEEE 802.3 af Power over Ethernet (Class 2)
• External Universal AC Adapter (optional), 48VDC; 12W

Approvals

• FCC Part 15 (CFR 47) Class B
• ICES-003 Class B
• EN55022 Class B
• CISPR22 Class B
• VCCI Class B
• EN55024
• EN61000-3-2; EN61000-3-3
• NZ Telepermit
• Korea KC3
• UAE TRA
• Russia GOST-R3
• Brazil ANATEL3
• Australia A & C TickOH

Safety

• UL 60950-1
• CE Mark
• CAN/CSA C22.2 No 60950-1
• EN 60950-1
• IEC 60950-1
• AS/NZS 60950-1
• ICASA (add)
• CITC (add)

Operating Conditions

• Temperature: 0 to 40°C (+32 to 104°F)
• Relative Humidity: 5% to 95%, non condensing

Storage Temperature

• -40 to +70°C (-40 to +160°F)

In the Box

• Polycom VVX 310 console
• Handset with handset cord
• Network (LAN) Cable - CAT-5E
• Quick Start Guide
• Ferrite clamp

Weight & Dimensions

• Weight: 09kg
• Dimensions (W x H x D): 19cm x 15cm x 18cm