Polycom VVX 401 IP Telephone (Skype for Business Edition)

A colour mid range business media phone for today’s office workers and call attendants delivering crystal clear communications

The Polycom® VVX® 400 Series are expandable colour business media phones that deliver crystal clear communications, enhanced collaboration and personal productivity.

Simplicity and Ease of Use

The VVX 400 Series brings high-quality, cost-effective solutions to front-line staff handling a moderate volume of calls through advanced unified communications (UC) telephony features. The intuitive colour user interface of the VVX 400 Series makes navigation easy and requires minimal training.

HD Voice Quality and Clarity

The VVX 400 Series delivers breakthrough Polycom® HD Voice™ quality for lifelike conversations while minimizing fatigue, making calls more efficient and productive.

Maximize Productivity

Give your front-line staff the best experience with this high-quality, 12-line colour business media phone. The VVX 400 Series improves personal productivity by complementing the workplace applications on the computer. Users can view and manage their Microsoft Exchange Calendars, receive meeting reminders and alerts, access the corporate directory and instant messaging/presence status right on their phone display, even while waiting for their PC to boot. They can also extend their PC’s desktop to include the VVX 400 Series screen for mouse/keyboard navigation and interaction.

Customizable and Expandable

The VVX 400 Series provides personalized information at a glance, through built-in Web applications and custom backgrounds. The VVX 400 Series also comes ready for future expansion modules as your users’ needs and business grows.

Benefits

• Improve productivity for office staff and knowledge workers via an intuitive larger, colour display and easy-to-use line appearances
• Make more efficient and productive calls with the unparalleled voice clarity of Polycom® HD Voice™
• Reduce deployment and maintenance costs—the Polycom Zero Touch Provisioning and Web Based configuration tool makes the VVX 400 Series simple to deploy, and easy to administer, upgrade and maintain
• Leverage previous IT infrastructure investments—deploy VVX 400 Series business media phones on your existing network without needing to upgrade your call control platform
• Easily integrate with third-party UC and productivity applications for broad, standards-based, open APIs
• Single USB port (2.0 compliant) for media and storage applications (VVX 401 / VVX 411 only)

User Interface Features

• Backlit 3.5 in colour LCD (320 x 240) resolution
• Voicemail support
• WebKit-based browser
• Adjustable base height
• Single USB port (2.0 compliant) for media and storage applications
• Unicode UTF-8 character support. Multilingual user interface including Chinese, Danish, Dutch, English (Canada/ US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish and Swedish

Audio Features

• Polycom® HD Voice™ technology delivers lifelike voice quality for each audio path handset, the hands-free speakerphone and the optional headset
• Polycom® Acoustic Clarity™ technology. Providing full-duplex conversations, acoustic echo cancellation and background noise suppression - Type 1 compliant (IEEE 1329 full duplex)
• Frequency response – 150 Hz – 7 kHz for handset, optional headset and handsfree speakerphone modes
• Individual volume settings with visual feedback for each audio path
• Voice activity detection
• Comfort noise generation
• DTMF tone generation (RFC 2833 and in-band)
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment

Headset and Handset Compatibility

• Dedicated RJ-11 headset port
• Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
• Compliant with ADA Section 508 Subpart B 1194.23 (all)
• Hearing aid compatible handset for magnetic coupling to hearing aids
• Compatible with commercially available TTY adapter equipment

Call Handling Features

• 12 lines (programmable line keys)
• Shared call/bridged line appearance
• Busy lamp field
• Supports compatible USB headsets
• Distinctive incoming call treatment/ call waiting
• Call timer and call waiting • Call transfer, hold, divert (forward), pickup
• Called, calling, connected party information
• Local 3-way audio conferencing
• 1-touch speed dial, redial 
• Remote missed call notification
• Do not disturb function

Dimensions and Weight

• 7.5 x 6 x 7 in (19 x 15 x 18 cm) (W x H x D)
• 2.0 lbs (0.9 kg)