Polycom CCX 500 Microsoft Teams IP Phone

Polycom CCX 500 Microsoft Teams IP Phone

Business Media Phone with Dedicated Microsoft Teams Button - Supports Skype for Business - 5 Inch Multi-Touch LCD Display - Integrated Bluetooth 4.2

The Polycom CCX Series are simple and intuitive to use, users can get down to work immediately. The phones can be personalised with the Headset of your choice or use the traditional handset.

Meet the new standard in desktop phones for Microsoft Teams, the Polycom CCX 500 Business Media Phone ensures users will feel confident that they sound professional on every call. No word is missed thanks to legendary audio quality, Poly HD Voice and Poly Acoustic Clarity, and lets hear it for Poly Acoustic Fence that eliminates background noise - keeping calls quiet whenever it is noisy, like in open offices or contact centres.

Business Media Phone with Dedicated Microsoft Teams Button

By design the CCX 500 is simple and intuitive to use and comes with a dedicated Microsoft Teams Button, one touch access contacts and meetings meaning users can get straight to work. Robust provisioning and management capabilities take the headache out of telephony deployment and support, so the IT department will be a fan too. Usability options - Choose either the Handset or a Headset - Connect the Headset via USB, RJ9 or Bluetooth - more options, more happy workers!!

Poly HD Voice with Poly Acoustic Clarity

Never miss a word thanks to Poly HD Voice with Poly Acoustic Clarity, exclusive Poly Acoustic Fence eliminates distracting background noise and the Full Duplex Speakerphone with world class echo cancellation keeps conversations on track.

Polycom CCX 500 Benefits

• Easy for IT to Manage with Robust Provisioning and Management of Telephony Deployment and Support
• Multiple Headset Options are Available to suit any Workers Style - In Addition to the Traditional Headset
• Contacts and Meetings are Easily Accessible, One Tap Away on a Colour Touchscreen with a Native Microsoft Teams Experience
• Eliminate Distracting Background Noise with the Exclusive Award Winning Poly Acoustic Fence Technology
• Conversations Stay on Track, Hear Every Nuance with the Industries Leading Sound Quality - Poly HD Voice

Polycom CCX 500 Features

• Colour Touch Screen Operation with 5 Inch Multi-Touch LCD Display (720 x 1280 Pixels)
• Native Microsoft Teams Experience
• Full Duplex Speakerphone with World Class Echo Cancellation
• Powerful Chipsets to Support Next Generation Features
• Easy to Install Anywhere with Optional Wi-Fi Dongle (Not Included)
• Headset Options to Suit any Style - Bluetooth®, USB and RJ9
• Integrated Bluetooth 4.2
• Hearing Aid Compatibility to ITU-T P.370 and TIA 504A Standards
• Unicode UTF-8 Character Support
• 9:16 Aspect Ratio
• Screensaver
• Dedicated Microsoft Teams Button
• Additional Dedicated Soft Key Icons - Speaker, Mute, Headset, Volume

Polycom CCX 500 Specifications:

User Interface Features

• Gesture-Based, Multi-Touch-Capable Touchscreen
• 5-Inch Colour LCD (720 x 1280 Pixels)
• 9:16 Aspect Ratio
• Screensaver
• On-Screen Virtual Keyboard
• Voicemail Support
• Adjustable Base Height
• One USB Type-A Port (2.0 Compliant) for Media and Storage Applications
• One USB Type-C Port (2.0 Compliant) for Media and Storage Applications
• Integrated Bluetooth 4.2
• Unicode UTF-8 Character Support
• Adjustable Font Size Selection (Regular, Medium, Large)
• Normal and Dark Mode
• Multilingual User Interface Including Chinese, Danish, Dutch, English (Canada/ US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish

Audio Features

• Poly HD Voice Technology Delivers Lifelike Voice Quality for each Audio Path -Handset, Hands-Free Speakerphone, and Optional Headset
• Poly Acoustic Clarity Technology Provides Full Duplex Conversations, Acoustic Echo Cancellation, and Background Noise Suppression
• TIA-920 Wideband Audio, Type 1 Compliant (IEEE 1329 Full Duplex)
• Frequency Response -100 Hz–20 kHz for Handset, Optional Headset, and Handsfree Speakerphone Modes
• Codecs - G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1 iLBC
• Individual Volume Settings with Visual Feedback for each Audio Path
• Voice Activity Detection
• Comfort Noise Generation
• DTMF Tone Generation (RFC 2833 and In-Band)
• Low Delay Audio Packet Transmission
• Adaptive Jitter Buffers
• Packet Loss Concealment
• OPUS Support

Headset and Handset Compatibility

• Dedicated RJ9 Headset Port
• Hearing Aid Compatibility to ITU-T P.370 and TIA 504A Standards
• Compliant with ADA Section 508 Subpart B 1194.23 (All)
• Hearing Aid Compatible (HAC) Handset for Magnetic Coupling to Hearing Aids
• Compatible with Commercially Available TTY Adapter Equipment
• USB Headset Support
• Bluetooth Headset Support

Network and Provisioning

• SIP Protocol Support
• SDP
• IETF SIP (RFC 3261 and Companion RFCs)
• Two-Port Gigabit Ethernet Switch
• 10/100/1000Base-TX Across LAN and PC Ports
• Conforms to IEEE802.3-2005 (Clause 40) for Physical Media Attachment
• Conforms to IEEE802.3-2002 (Clause 28) for Link Partner Auto-Negotiation
• Manual or Dynamic Host Configuration Protocol (DHCP) Network Setup
• Time and Date Synchronization Using SNTP
• FTP/TFTP/HTTP/HTTPS Server-Based Central Provisioning for Mass Deployments
• Provisioning and Call Server Redundancy Supported (Planned Localization)
• QoS Support - IEEE 802.1p/Q Tagging
• (VLAN), Layer 3 TOS, and DHCP
• VLAN - CDP, DHCP VLAN Discovery, LLDPMED for VLAN Discovery - Network Address Translation Support for Static Configuration and “Keep-Alive”
• SIP Signaling
• RTCP and RTP Support
• Event Logging
• Syslog
• Hardware Diagnostics
• Status and Statistics Reporting
• IPv4 and IPv6
• TCP
• UDP
• DNS-SRV

Security

• 802.1X Authentication and EAPOL& Media Encryption via SRT
• Transport Layer Security (TLS)
• Encrypted Configuration Files
• Digest Authentication
• Password Login
• Support for URL Syntax with Password for Boot Server Address
• HTTPS Secure Provisioning
• Support for Signed Software Executables

Power

• Built-in Auto Sensing IEEE 802.3af Power over Ethernet (Class 0) 13 W (Max)
• External Universal AC/DC Adapter (Optional) 48 VDC @ 0.52 A (25 W)
• ENERGY STAR® Rated

Dimensions and Weights

• Dimensions - 17.8cm x 21.6cm x 5.2cm (W x H x D), 7.0 Inches x 8.5 Inches x 2.0 Inches (W x H x D)
• Weight - 1.28kg (2.82lbs)

Polycom CCX 500 Package Contents

• Polycom CCX 500
• Handset with Handset Cord (Handset Model Only)
• Network (LAN) Cable - CAT5E
• Desk Stand
• Set-Up Sheet