Poly MDA526 - QD USB-C - Advanced Audio Processor

About the Poly MDA526

The Poly MDA526 Audio Processor seamlessly integrates mixed call environments by improving the speed of switching from your Deskphone to Softphone whilst using a Headset. Compatible with all Encore 500/700 Series of Digital 6 Pin QD Headsets. The Audio Processor makes it easy for Customer Service Representatives (CSR's) to provide a better customer experience, it comes with easy to use call control and also helps Customer Service Representatives (CSR's) whilst training.

Working in mixed call environments and switching between Deskphone and Softphone calls has never been easier, Advanced Noise and Echo Cancellation ensures a crystal clearer and more natural conversation, SoundGuard® DIGITAL protects against sound levels above 118dBA; G616 Anti-startle (during calls) detects and eliminates any large sudden increase in signal level; Time-Weighted Average prevents average daily noise exposure from exceeding 85 dBA (enabled by Plantronics Hub).

Plantronics Manager Pro Software (Software-as-a-service Sold Separately) tracks analytics and gains insights from both Deskphones and Softphones, Managers and Trainers can track Headset usage and report call events, allowing operations to run much more smoothly.

Features

• Switch Seamlessly Between Deskphones and Softphones
• Compatible with Encore 500/700 Digital 6 Pin QD Headsets
• Call Answer/End, Mute, Volume +/-
• Advanced Noise and Echo Cancellation
• Quick Disconnect (QD)
• USB-C
• SoundGuard® DIGITAL
• Track Analytics and Gain Insights from Deskphones and Softphones via Plantronics Manager Pro Software (Software-as-a-service Sold Separately)

Compatible and Adaptable

• Allows Customer Service Representatives to Take Calls on Deskphones or Softphones
• Supports Plantronics Digital 6 Pin QD headsets and Y-Training Cables
• Comprehensive Deskphone Compatibility with Electronic Hook Switch (EHS) Integration (Available Separately)
• Superior Noise and Echo Cancellation

Specifications:

Connects To

• Traditional Deskphones and PC Softphones

Deskphone Compatibilty

• All Major Deskphones

Softphone Compatibility

• Built for UC Applications and Softphones from Microsoft, Cisco, Avaya and others

Headset Compatibility

• EncorePro 500/700 Series 6 Pin/QD Digital Tops

Audio Performance

• Advanced Noise and Echo Cancellation Ensures a Clear and Natural Sound

Hardware Features

• Call Answer/End, Mute, Volume +/-
• Advanced Audio Processing - Noise at Work and G616 Support, Anti-startle, Automatic Gain Control, Transmit Noise Suppression
• Hi-Fi Stereo Support
• Asset Tracking for MDA500 QD Series and Headset - Subscription to Plantronics Manager Pro Required*
• Weight - 0.31lbs / 140g

Package Contents

• Poly MDA526 Audio Processor
• RJ11 Cable
• USB-C Cable
• QD Curly Cord Cable
• User Manual