Poly Edge E500 IP Phone

A Desk Phone that is Ideal for Executives and Enterprise Professionals Working from the Office. The Stylish Design of the Poly Edge E500 Offers Twelve Line Keys, a Large 5 Inch Colour IPS LCD Display and Integrated Microban® Antimicrobial Protection

About the Poly Edge E500

Looking for a perfect Desk Phone for the modern office - The Poly Edge E500 is the perfect choice. Packed with features and contacts and built for hybrid working. Poly HD Voice, Poly NoiseBlockAI and Poly Acoustic Fence Technologies ensures that conversations are free from background noise and distractions.

The surround light status indicator indicates phone status, for example a solid green status light indicates an active call is in place, this will advise your colleagues that you are not to be disturbed, a flashing green status light shows that a call is incoming, and a red flashing light indicates a call is on hold.

The Poly Edge E500 is packed with features that include text to speech. and Microban® Antimicrobial Protection, no matter what size your business is, the Poly Edge E500's cutting edge design brings style to any office or home environment.

Incredible Audio

Noise eliminating Poly NoiseBlockAI and Acoustic Fence technologies, clear calls are ensured every time. Poly's signature HD Voice delivers outstanding audio that you will have to hear to believe!

Poly NoiseBlockAI

Poly NoiseBlockAI listens for distracting noises and sounds, such as keyboard typing, paper shuffling and blocks them from entering your calls. No need to keep pressing the mute button as the system automatically recognises and blocks the distracting noises.

Acoustic Fence Technology

Acoustic Fence Technology keeps business conversations free from noises and distractions. Poly makes this possible by automatically reducing background noise, co-workers chatter and even loud machinery.

Poly Acoustic Fence uses multiple microphones to create a virtual fence, so that sounds from outside the fence are blocked from being heard, allowing users to focus on the call in hand.

Integrated Microban® Antimicrobial Protection

Devices enhanced with Microban® antimicrobial product protection stay cleaner, stay fresher and are more durable for longer. Protection that lasts the same life as the product, actively reduces bacteria growth 24 hours, 7 days a week.

As Microban® antimicrobial protection is added to Poly products during manufacture, it becomes an inherent feature that wont wash off or wear away, so you can be assured that your favourite Poly device is always protected.

Main Features

• New Design - The new Improved Design has built in NFC Technology and Integrated Microban® Antimicrobial Protection
• Poly's Signature Audio - Signature Poly HD Voice, Poly Acoustic Fence and Poly NoiseBlock AI Technologies Eliminate Background Noise and Distractions
• Lines and Softkeys - 12 Line Keys Support up to 48 Lines, Features and Contacts - 4 Soft Keys Under the Display are Context Sensitive - Making Features Easy to Find - a new Pagination Key brings Additional Line and Speed Dial Contacts into View
• Colour Display - The Bright Colour 5 Inch Backlight Colour IPS Display Shows your Lines,Features, Contacts, Speed Dials and more
• Connectivity - Two High Speed GigE PoE Ethernet Ports for the LAN Connection to your IP Phone with a Passthrough Connection to your PC
• Accessibility - The Edge Series are Poly's most Accessible Phones ever, with a new Text to Speech Feature, Screen Colour Adjustments for Colour Blindness and Bigger Font Settings
• Backlit Keys - Important Keys like Mute, Speakerphone and Headset are Backlit when they are Selected, Enabling you to see Clearly if you are Connected
• Navigation - Alphanumeric Dial Pad, 4 Way Navigation and Select Keys, Home Button, Volume Control, Transfer and Redial Keys
• Connect a Headset - Connect the right Headset to suit your work, USB, RJ9 and Electronic Hookswitch Headsets are supported
• Stay Informed - with the Lightbar Status Indicator
• More Contacts - Turn your Poly Edge E500 Phone into an Attendant Console by Adding up to Two Poly Edge E Expansion Modules

Specifications:

Lines / Feature Keys

• 12 Line Keys Supporting up to 48 Line Key Assignments for Lines, Contacts and Features Supported with Pagination
• 4 Context Sensitive Soft Keys
• 4 Way Navigation Key Cluster with Centre Select Key
• Home and Back Features
• Pagination Key for Additional Lines / Contacts
• Hold and Transfer Keys, Volume +/- Control Keys
• Headset Select Key, Speakerphone Select Key
• Mute Key (Illuminated when Muted)
• Up to Two Poly Edge E Expansion Modules are Supported for Additional Line Keys (Not Included)

User Interface Features

• Colour 5 Inch IPS LCD Primary Display (800 x 480 Pixels)
• Voicemail Support (If Supported by Provider)
• Two Position Desk Stand - Wall Mount is a Separate Purchase and Not Included
• 2 x USB-C Port - 2.0 Compliant for Media, Storage Applications and Headset Connectivity
• Surround Lighting for the Lightbar Status Indicator (RGB with Colour Mixing) and Future Applications
• NFC Support

Audio Features

• Poly HD Voice Technology delivers Life Like Voice Quality
• Poly Acoustic Clarity Technology - Provides Full Duplex Conversations, Acoustic Echo Cancellation and Background Noise Suppression
• Poly Acoustic Fence Technology Eliminates Background Noise when Using a Handset or Wired Headset
• Poly NoiseBlockAI Technology Removes Background Noise when Using the Speakerphone
• Poly Computer Audio Connector App Installed on your PC (Windows Only)
• Bass Frequency Enhancing Design
• Voice Activity Detection. Comfort Noise Generation
• DTMF Tone Generation (RFC 2833 and In-Band)
• Low Delay Auto Packet Transmission
• Adaptive Jitter Buffers, Packet Loss Concealment
• Individual Volume Settings with Visual Feedback for each Audio Path
• Frequency Response - 150 Hz-14 kHz for Handset, Optional Headset and Handsfree Speakerphone Modes

Packet Loss Concealment Headset and Handset Compatibility

• Dedicated RJ9 Headset Port
• Hearing Aid Compatibility to ITU-T P.370 and TIA 504A Standards
• Compliant with ADA Section 508 Subpart B 1194.23 (All)
• Hearing Aid Compatible (HAC) Handset for Magnetic Coupling to Hearing Aids
• Compatible with Commercially Available TTY Adapter Equipment
• USB Headset Support (USB-C)

Call Handling Features

• Enhanced Feature Keys make Powerful Feature Shortcuts Online Key Appearances or Soft Keys
• Shared Call / Bridged Line Appearance
• Busy Lamp Field (BLF)
• Flexible Line Appearance (1 or More Line Keys can be Assigned for Each Line Extension)
• Distinctive Incoming Call Treatment / Call Waiting
• Call Timer and Call Waiting
• Call Transfer, Hold, Divert (Forward), Park, Pickup
• Called, Calling Connected Party Information
• Local 3 Way Conferencing
• 1 Touch Speed Dial, Redial
• Remote Missed Call Notification
• Do not Disturb Function
• Reverse Number Lookup via LDAP
• Calling Party Identification (RFC8225 Classifications - Trusted, Unknown, SPAM)
• Electronic Hook Switch Capable
• Local Configurable Digit Map/Dial Plan

Power

• Built-in Auto Sensing IEEE 802.3af Power over Ethernet (Class 4) 13 W (Max)
• External Universal AC/DC Adapter (Optional) 48VDC @ 0.52 (25W) - Power Supply (PSU) Not Included - Sold Separately
• ENERGY STAR® Rated

Network and Provisioning

• SIP Protocol Support, SDP
• IETF SIP (RFC 3261 and Companion RFCs)
• Two Port Gigabit Ethernet Switch 10/100/1000Base-TX across LAN and PC Ports - Conforms to IEEE802.3-2005 (Clause 40) for Physical Media Attachment - Conforms to IEEE802.3-2002 (Clause 28) for Link Partner Auto-Negotiation
• Manual or Dynamic Host Configuration Protocol (DHCP) Network Setup
• Time and Date Synchronization using SNTP
• FTP/FTPS/TFTP/HTTP/HTTPS Server based Central Provisioning for Mass Deployments
• Provisioning and Call Server Redundancy Supported (If Supported by Provider)
• QoS Support - IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
• VLAN - CDP, DHCP VLAN Discovery, LLDP-MED for VLAN Discovery
• Network Address Translation (NAT) - Support for Static Configuration
• “Keep-Alive” SIP Signaling
• RTCP and RTP Support
• Event Logging, Syslog
• Hardware Diagnostics
• Status and Statistics Reporting
• IPv4, IPv6, Dual Stack (IPv4/IPv6) Mode
• TCP, UDP, DNS-SRV

Package Contents

• Poly Edge E500 IP Phone with Microban® Antimicrobial Protection
• Handset and Curly Cord with Microban® Antimicrobial Protection
• Network (LAN) Cable - CAT-5E
• Desk Stand
• Setup Sheet