Poly Edge B20 IP Phone

A Stylish, Reliable Desk Phone with High Quality Audio, 2 Line Keys Supporting up to 8 Lines, Easy Plug and Play Set-Up, Illuminated Headset and Speaker Buttons, a 2.8 Inch monochrome Display and 5 Way Local Conferencing

About the Poly Edge B20

The sleek design and affordable price of the Poly Edge B20 makes a good choice for any business. The Edge B20 is easy to use with illuminated keys where you need them the most and audio enhancement technology that includes Poly HD Voice and Poly Acoustic Fence, providing business grade audio quality with no background noise.

Easy to Use

The Poly Edge B20 is ready to use straight out of the box, no need to guess if you are on mute, speakerphone or headset, these keys light up when selected. Instantly add co-workers to your call with 5 way local audio conferencing.

Easy Installation

Poly cloud management software makes the Poly Edge B20 easy to monitor, manage and maintain devices securely from the cloud with PDMS-SP and Poly Lens software.

Pro Design

The Poly Edge B20 keeps offices looking professional, it can be desk mounted and wall mounted, desk stand is included, wall mount hardware is included. RJ9 and 3.5mm headset jacks open up headset options, and the phone is energy start rated.

Crisp Audio

Audio enhancing technologies including Poly HD Voice and Poly Acoustic Fence give users business grade audio quality with no background noise.

Main Features

• New Design - The new Improved Stylish, Sleek Design and Improved Handset
• Hold, Transfer and Volume +/- Keys - Dedicated Hold and Transfer Keys Provide One Click Feature Convenience, Volume Up and Down Keys Allow you to Adjust the Ringer, Speaker, Handset and Headset Volumes, Works with Google Voice
• Alphanumeric Dial pad - Enter Digits or Alpha Numeric Letters when Editing Contacts
• 2.8 Inch Grayscale Display - Displays Lines and Context Sensitive Keys Just Below the Display
• Stay Informed - with the Lightbar Status Indicator, More Visibility to See if your Phone is Ringing or if you have a Voicemail from Across the Room
• Pagination Key - Use the Pagination Key to View Additional Lines and Speed Dial Functions
• 4 Way Navigation and Select Key - These Keys are used when Navigating Settings Menus and when Editing Contacts
• Headset and Speakerphone Keys - Select Headset or Speakerphone Operation and the Key is Backlit when Selected
• Mute Backlit - The Mute Key is Backlit when Selected so you can be Sure you are on Mute when you Need to be
• Microphone - The Microphone is used for Speakerphone Operation - It is Also used with Acoustic Fence Technology to Detect and Remove Background Noise

Specifications:

Line Keys

• 2 Line Keys with LED
• 2 Lines Displayed - 8 Line Key Assignments Supported with Pagination

User Interface Features

• 2.8 Inch Monochrome LCD Screen
• Voicemail Support
• Adjustable Desk Stand (2 Positions)
• Wall Mount Hardware Included
• Unicode UTF-8 Character Support

Feature Keys

• 4 Context Sensitive Soft Keys
• 4 Way Navigation Cluster with Centre Select Key
• Pagination Key for Additional Lines / Contacts
• Volume +/- Control Keys
• Home and Back Feature Keys
• Hold and Transfer Keys
• Headset Select Key (Illuminated when Selected)
• Speakerphone Select Key (Illuminated when Selected)
• Mute Key (Illuminated when Selected)

Audio Features

• Poly HD Voice Delivers Life Like Voice Quality for Each Audio Path - Handset, Handsfree Speakerphone and Optional Headset
• Frequency Response - 150 Hz - 7 kHz for Handset, Handsfree Speakerphone and Optional Headset
• Full Duplex Handsfree Speakerphone with Acoustic Echo Cancellation and Background Noise Suppression (Type 1 Compliant (IEEE 1329)
• Codecs - G.711 (A-law and μ-law), G.729AB, G.722, iLBC, OPUS
• Individual Volume Settings with Visual Feedback for Each Audio Path
• Voice Activity Detection
• Comfort Noise Generation
• DTMF Tone Generation
• Low Delay Audio Packet Transmission
• Adaptive Jitter Buffers
• Packet Loss Concealment

Headset and Handset Compatibility

• Dedicated 3.5mm Headset Port
• Dedicated RJ9 Headset Port
• Electronic Hook Switch (EHS) Supported with Optional APD-80 Adapter
• Hearing Aid Compatibility to ITU-T P.370 and TIA 504A Standards
• Compliant with ADA Section 508 Subpart B 1194.23 (all)
• Hearing Aid Compatible (HAC) Handset for Magnetic Coupling to Hearing Aids
• Compatible with Commercially Available TTY Adapter Equipment

Telephony and Call Handling Features

• 2 Physical Line Keys - 8 Configurable Lines with Pagination
• Shared Call/Bridged Line Appearance
• Busy Lamp Field (BLF)
• Distinctive Incoming Call Treatment/Call Waiting
• Call Timer and Call Waiting
• Call Transfer, Hold, Pickup, Call Resume
• Called, Calling, Connected Party Information
• Local Five Way Audio Conferencing
• One Touch Speed Dial, Redial
• Missed Call Notifications
• Do Not Disturb (DND) Function, Intercom
• Enhanced Call Park, Caller ID Enable/Disable
• Call Forward on Busy, on no Answer, Unconditional
• Message Waiting Indicator (MWI)
• Call Progress Tone Generation
• Daylight Savings Time Support - Worldwide
• Distinctive Ringtones
• Electronic Hook Switch Capable
• Page Groups (10)
• Anonymous Call Indication
• Block Anonymous Call
• Speed Dialing (99 Entries, E.164 or URI)
• Call Logs (200)
• Dialing from Call Logs
• Advanced Noise Cancellation

Open Application Platform

• XML Application Support
• Corporate Directory Access Using LDAP

Network and Provisioning

• Two Port Ethernet Switch 10/100 Base-TX Across LAN and PC Ports
• SIP Protocol Support, SDP
• IETF SIP (RFC 3261 and Companion RFCs)
• Conforms to IEEE802.3-2005 (Clause 40) for Physical Media Attachment
• Conforms to IEEE802.3-2002 (Clause 28) for Link Partner Auto Negotiation
• Static or Dynamic Host Configuration Protocol (DHCP) Network Setup
• Time and Date Synchronisation using SNTP
• TFTP/HTTP/HTTPS Server Based Central Provisioning for Mass Deployments
• Call Server Redundancy Supported
• QoS Support - IEEE 802.1p/Q Tagging (VLAN), Layer 3 TOS, and DHCP
• DHCP VLAN Discovery, LLDP-MED for VLAN Discovery
• Network Address Translation Support for Static Configuration and “Keep-Alive”
• RTCP and RTP Support
• Hardware Diagnostics, Status and Statistics Reporting
• IPv4, TCP, UDP, DNS-SRV, Administrator Password Protected Factory Reset
• Zero Touch Provisioning, PDMS-SP Cloud Management / Troubleshooting
• Poly LENS Cloud Management / Troubleshooting
• Syslog Event Logging

Power

• Built In Auto Sensing IEEE 802.3af Power over Ethernet (Class 2)
• Energy Star Rated

Package Contents

• Poly Edge B20 IP Phone
• Handset and Curly Cord
• Network LAN Cable
• Desk Stand / Wall Mount Hardware
• Setup Sheet with QR Code for Documentation and Video
• Safety Information Sheet