Plantronics MDA490 Analog Switch for Quick (QD) Disconnect Headsets

Plantronics MDA490 Analog Switch

Plantronics MDA400 QD Series advanced Audio Processors combine with compatible Plantronics Headsets and Plantronics Manager Pro, (software-as-a-service that is sold separately), to let you do both. Get the insights you need to maximize efficiency and deliver an exceptional customer experience.

Greater Insights with Plantronics Manager Pro*

• Track Analytics and Gain Insights from both Softphones and Deskphones with Plantronics Manager Pro
• Benefit from Plantronics Software Technology that Detects and Reports on Call Events, Revealing Insights to Help Make Operations run More Efficiently

^{*Plantronics Manager Pro Subscription Required}

Compatible and Insightful

• Allows Customer Service Representatives to Take Calls on Softphones or Deskphones
• Superior Noise and Echo Cancellation
• Meets Noise at Work and G616/AAL Regulatory Compliance
• Easy to Use Inline Call Controls
• MDA490 QD - Compatible with Plantronics Digital 6 Pin Headsets
• Backed by Industry Leading Plantronics Customer Service

Specifications

Connects to:

• Softphones and Traditional Desk Phones, Plantronics Quick Disconnect (QD) Headsets (Not Included)

Ideal for:

• Contact Centre Managers Seeking to Improve Customer Engagement and Agent Performances on Softphones and Desk Phones by Using Plantronics Analytics

Softphone Compatibility:

• Built for UC Applications and Softphones from Avaya, Cisco, Skype and Others

Desk Phone Compatibility:

• All Major Desk Phones

Headset Compatibilty:

• MDA490 QD - EncorePro 500/700 Digital Series, SupraPlus Digital

Audio Performance:

• Varies by Headset - Please See Respective Product Page on Plantronics.com for Further Information

Hardware Features

• Call Answer/End, Mute. Vol+/-
• Noise at Work and G616 Support
• Anti-Startle
• Automatic Gain Control
• Transmit Noise Suppression
• Hi-Fi Stereo Support
• Weight Without Adapter - 230g - 0.5lbs
• Weight With Adapter - 261g - 0.6lbs