Panasonic KX-NS700 Smart Hybrid PBX System - New

Designed specifically for small or medium-sized businesses looking to take advantage of Panasonic's reputation for quality technology, without needing a huge budget, the KX-NS700 unified communications solution is a small system with the ability to manage big future growth.

Easy to install and maintain, it’s a cost-effective legacy and IP communication system for companies with up to 250 users in a single site that can be flexibly configured and expanded, making it the ideal alternative to cloud-based solutions.

One Flexible System. Multiple Communications Capabilities - Smart Hybrid System

The system has sufficient capacity for legacy and IP ports, and an activation key or expansion cabinet that can be used to expand the system when you want. It can even connect to the Panasonic KX-NS1000 system to create a small, medium and enterprise solution.

Advanced, Rich Features

The system starts from only 6 extensions, up to 288 extensions with Expansion Units. It is also a unified communications system which has rich IP features, such as mobile linking, integrated voicemail and e-mail, instant messaging (chat), and presence information.

Simplified Installation and Maintenance

The installer can easily programme everything related to functions such as PBX and VM, thanks to a built-in web server. Programming can even be carried out remotely.

Built-in Auto Attendant

As a standard feature, the KX-NS700 can connect customers to the appropriate section or operator according to their query in call routing with voice guidance. It can also prompt the customers to leave a voice message when the operator is away.

Use Existing Resources

Existing analogue PTs and digital PTs from Panasonic can continue to be used, enabling a system to be replaced at a low cost without wasting resources.

Enhanced Voicemail

The KX-NS700 can be expanded to a voicemail system that can record a maximum of 24 channels at the same time and store up to 400 hours. It also sends an email to notify users when they have new voice messages. The messages can also be received as attachment files and forwarded. Email notification can also be sent for missed calls where the customer did not leave a message, enabling users to quickly contact the customer.

Call Centre Solution

The KX-NS700 includes an advanced call routing function for small to medium-sized call centres. This function can be used without an external CTI server. More efficient call reception enables you to effectively utilise limited resources to assist in
improving customer service.

Auto-Recording and Backing up Conversations

The voicemail system function can be used to automatically record conversations with customers. The recorded voice data can be automatically saved to USB memory or an external server via the internet, and listened when required. The data can be used to understand problems or opportunities relating to customer service.

Compatible with Modern, Stylish Phones

Using Panasonic's latest KX-TCAx85 Series wireless phone, KX-DT5xx Series digital desktop phones and KX-NT5xx Series IP phones. Also, you can use a wide range of external applications from our third-software developers partners.

Expandability & Backwards Compatibility

The system is expandable, with optional cards and expansion cabinets. Equally, you can continue to use existing Panasonic Digital Proprietary Phones (DPT), Panasonic Analogue Proprietary Phones (APT) and Single Line Telephones (SLTs)*. So your initial investment costs only involve the purchase of the system and you can retain your KX-NS700 in the future when you’re looking to increase capacity

IP Networking

You’re able to construct a hybrid system that combines IP and legacy lines, and can connect to IP phones in a remote office, further reducing your costs. Equally, VoIP capabilities mean you can talk to remote offices, wherever they might be, without incurring telephone charges.

Wireless Solution

Multi-zone wireless connectivity means you can receive calls wherever you are on your premises. So waiting times are reduced and customers speak to the right person at the right time. You can also switch easily between desk phones and portable devices during conversations. Finally, DECT paging allows conversations to be shared among multiple participants.

Mobile Phone Integration

There’s no need for you to have multiple contact numbers for people who also use a cellular phone. The KX-NS700 includes features for integrating cellular phones and smartphones with your office communications network, allowing mobile terminals (including smartphones and softphones) to be used just like office extensions – making and receiving calls and using system short-dialling codes from mobile devices.

Simultaneous Receiving Calls with Grouped Phones

Up to four cellular phones can be assigned as members of an Incoming Call Distribution (ICD) group, and receive calls to the group. Calls to the extension in the office can be received simultaneously on cellular phones. This enables a member of the group to handle calls when the main contact person is away.

Voicemail Solution

The KX-NS7000 allows you to record up to 400 hours of voicemail, and receive email notifications whenever a call is missed or voicemail left. Also, thanks to a Microsoft Outlook plug-in, users can access the contents of their mailboxes in the same way they do for email.

Communication Assistant:

Communication Assistant Basic-Express / Communication Assistant PRO

For personal productivity, You can easily make calls by simply searching for a desired contact from a customisable contact list. You can also see the phone status and PC status of employees in remote rooms or branches from the PC on your desk.

Communication Assistant - Operator Console

For Operators or Receptionists, You can perform call parking and call transferring with simple drag-and-drop operations in the graphical interface. Multi-site support is also available when using one-look networking.

Communication Assistant - Supervisor

For Teams or Executive Users, Supervisors can monitor the performance of set extension groups in real-time with simple mouse operations and manage operators by listening in on telephone conversations and taking over calls.

Microsoft Exchange Server Integration

If a CA server is installed on your network, you can integrate a Microsoft Exchange calendar with CA Client. When Microsoft Exchange Server is integrated with the CA Client, your presence will automatically change according to the contents of your Exchange calendar.

Linking Communication Assistant With Your Phones

You can call customers by registering your number and customer numbers in CA. You can then use your mobile phone and home phone as extensions to have conversations with customers. This enables you to communicate with customers both inside and outside of the office without purchasing new phones, as long as you have an environment that supports CA.

Communication Assistant - Mobile

For Mobile Workers, This mobile client provides unified communications functionality voice call, chat, presence-sharing and desktop integration – with just one application.

Handsets:

IP Handsets

KX-NT560 - Executive IP Phone

• 4.4" LCD Display with Backlighting
• 32 (8x4) Freely Programmable Function Keys
• High Quality Wideband Voice Transmission
• Integrated Bluetooth®
• 2x 1Gb Ethernet Ports
• Power-over-Ethernet (PoE)
• Eco Mode

KX-NT556/KX-NT553 - Executive IP Phone

• 6 Line Backlit LCD Display (3 Lines for KX-NT553)
• 36 (12x3) KX-NT556/24 (12x2) KX-NT553 Self-Labelling, Flexible CO Buttons
• 2x 1Gb Ethernet Ports
• Power-over-Ethernet (PoE)
• Eco Mode
• Available in Black or white

KX-NT546/KX-NT543 - Standard IP Phone

• 6-line display with backlighting (3 lines for KX-NT543)
• 24 freely programmable function keys
• High-quality wideband voice transmission
• Plantronics wireless headset Electronic Hook Switch (EHS)-compatible
• 2x 100Mb Ethernet ports
• Power-over-Ethernet (PoE)
• Eco Mode
• Available in black or White

KX-NT551 - Standard IP Phone

• 1- Line Backlit LCD Display
• 8 Flexible CO Buttons
• 2x 1Gb Ethernet Ports
• Power-over-Ethernet (PoE)
• Eco Mode
• Available in Black or White

Digital Handsets:

KX-DT546/KX-DT543 - Premium Digital Proprietary Telephone

• 6 Line Backlit LCD Display (3 lines for KX-DT543)
• 24 Freely Programmable Function Keys
• Electronic Hook Switch (EHS)
• Speakerphone, Handset and Headset with Full Duplex
• Available in Black or White

KX-DT521 - Standard Digital Proprietary Telephone

• 1 Line Graphical LCD with Backlighting
• 8 Freely Programmable Function Keys
• Speakerphone, Handset and Headset with Full Duplex
• Available in Black or White

DECT Cordless Handsets:

KX-TCA185 - Professional DECT Handset for Efficient Performance

• 1.8" Colour LCD
• Noise Reduction
• DECT Paging
• Vibration

KX-TCA285 - Slim and Light DECT Handset for Highly Active Environments

• 1.8" Colour LCD
• Noise Reduction
• DECT paging
• Vibration
• Built-in Bluetooth®

KX-TCA385 - Tough and Durable DECT Handset for Every Environment

• 1.8" Colour LCD
• IP65 Compliant Dust Protection and Splash Resistance
• Noise Reduction
• DECT Paging
• Vibration
• Built-in Bluetooth®