Designed specifically for small or medium-sized businesses looking to take advantage of Panasonic's reputation for quality technology, without needing a huge budget, the KX-NS700 unified communications solution is a small system with the ability to manage big future growth.
Easy to install and maintain, it’s a cost-effective legacy and IP communication system for companies with up to 250 users in a single site that can be flexibly configured and expanded, making it the ideal alternative to cloud-based solutions.
The system has sufficient capacity for legacy and IP ports, and an activation key or expansion cabinet that can be used to expand the system when you want. It can even connect to the Panasonic KX-NS1000 system to create a small, medium and enterprise solution.
The system starts from only 6 extensions, up to 288 extensions with Expansion Units. It is also a unified communications system which has rich IP features, such as mobile linking, integrated voicemail and e-mail, instant messaging (chat), and presence information.
The installer can easily programme everything related to functions such as PBX and VM, thanks to a built-in web server. Programming can even be carried out remotely.
As a standard feature, the KX-NS700 can connect customers to the appropriate section or operator according to their query in call routing with voice guidance. It can also prompt the customers to leave a voice message when the operator is away.
Existing analogue PTs and digital PTs from Panasonic can continue to be used, enabling a system to be replaced at a low cost without wasting resources.
The KX-NS700 can be expanded to a voicemail system that can record a maximum of 24 channels at the same time and store up to 400 hours. It also sends an email to notify users when they have new voice messages. The messages can also be received as attachment files and forwarded. Email notification can also be sent for missed calls where the customer did not leave a message, enabling users to quickly contact the customer.
The KX-NS700 includes an advanced call routing function for small to medium-sized call centres. This function can be used without an external CTI server. More efficient call reception enables you to effectively utilise limited resources to assist in
improving customer service.
The voicemail system function can be used to automatically record conversations with customers. The recorded voice data can be automatically saved to USB memory or an external server via the internet, and listened when required. The data can be used to understand problems or opportunities relating to customer service.
Using Panasonic's latest KX-TCAx85 Series wireless phone, KX-DT5xx Series digital desktop phones and KX-NT5xx Series IP phones. Also, you can use a wide range of external applications from our third-software developers partners.
The system is expandable, with optional cards and expansion cabinets. Equally, you can continue to use existing Panasonic Digital Proprietary Phones (DPT), Panasonic Analogue Proprietary Phones (APT) and Single Line Telephones (SLTs)*. So your initial investment costs only involve the purchase of the system and you can retain your KX-NS700 in the future when you’re looking to increase capacity
You’re able to construct a hybrid system that combines IP and legacy lines, and can connect to IP phones in a remote office, further reducing your costs. Equally, VoIP capabilities mean you can talk to remote offices, wherever they might be, without incurring telephone charges.
Multi-zone wireless connectivity means you can receive calls wherever you are on your premises. So waiting times are reduced and customers speak to the right person at the right time. You can also switch easily between desk phones and portable devices during conversations. Finally, DECT paging allows conversations to be shared among multiple participants.
There’s no need for you to have multiple contact numbers for people who also use a cellular phone. The KX-NS700 includes features for integrating cellular phones and smartphones with your office communications network, allowing mobile terminals (including smartphones and softphones) to be used just like office extensions – making and receiving calls and using system short-dialling codes from mobile devices.
Up to four cellular phones can be assigned as members of an Incoming Call Distribution (ICD) group, and receive calls to the group. Calls to the extension in the office can be received simultaneously on cellular phones. This enables a member of the group to handle calls when the main contact person is away.
The KX-NS7000 allows you to record up to 400 hours of voicemail, and receive email notifications whenever a call is missed or voicemail left. Also, thanks to a Microsoft Outlook plug-in, users can access the contents of their mailboxes in the same way they do for email.
For personal productivity, You can easily make calls by simply searching for a desired contact from a customisable contact list. You can also see the phone status and PC status of employees in remote rooms or branches from the PC on your desk.
For Operators or Receptionists, You can perform call parking and call transferring with simple drag-and-drop operations in the graphical interface. Multi-site support is also available when using one-look networking.
For Teams or Executive Users, Supervisors can monitor the performance of set extension groups in real-time with simple mouse operations and manage operators by listening in on telephone conversations and taking over calls.
If a CA server is installed on your network, you can integrate a Microsoft Exchange calendar with CA Client. When Microsoft Exchange Server is integrated with the CA Client, your presence will automatically change according to the contents of your Exchange calendar.
You can call customers by registering your number and customer numbers in CA. You can then use your mobile phone and home phone as extensions to have conversations with customers. This enables you to communicate with customers both inside and outside of the office without purchasing new phones, as long as you have an environment that supports CA.
For Mobile Workers, This mobile client provides unified communications functionality voice call, chat, presence-sharing and desktop integration – with just one application.
Product Details | |
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Colour | Black |
Manufacturer's Code: | KX-NS700UK |
EAN | 5025232781805 |
Warranty | 12 months |
Manufacturer | Panasonic |
Please Note | |
Please note | All information is provided for reference only. If you are unsure about any of the features listed, please check the manufacturer's official information. |