Ericsson

At PMC Telecom, we are always trying to provide high-quality products that present great value for money to our customers, especially in the business sector. We are very careful when it comes to choosing the companies we align ourselves with and showcase on our site.

Choosing to stock Ericsson was an easy decision, though. It is a brand that commands a lot of respect in the industry and even people who are not familiar with different brands and manufacturers know the name Ericsson through the connection it has to Sony and LG in different capacities. By carrying Ericsson desk phones in all their shapes and forms, we can do that because, for many decades, Ericsson has built up a strong reputation for phones that deliver a good return on investment.

Telephone communication is still the primary form of communication expected by and used by most businesses and their customers. While traditional phone calls remain a standard, there is a dizzying array of new technology and new tools being used alongside them. Ericsson has always been a forward-thinking company, since its inception, which means that just as the technology has evolved, and new hardware and gadgets are being introduced, Ericsson has incorporated those into their phones.

• IP Phones – For example, Ericsson have, following the trend for VoIP and IP-compatible phones, produced a variety of high-quality phones that are designed to work over an internet connection, so that you get the benefit of a good quality phone reception without the need for a traditional landline connection. IP phones from Ericsson are also designed to work well at delivering audio conferencing so that more than one user can easily be on the same call.
• Unified Communications – taking things one step further than with IP and VoIP, with many Ericsson phones you can also take advantage of Unified Communications, as a better way of bringing together all the different forms of communication your business makes and receives, including visual and audio conferencing, IP telephony, text messaging and even data sharing all in one easy to manage the system.
• DECT – If you want to get the best out of your Ericsson phone system and offer all users greater flexibility and freedom so that they are not tethered to their desk or workstation all the time, you may want DECT. At PMC Telecom, we have several options available from Ericsson that are compatible with standard Ericsson phone systems and allow you to get the benefit from wireless telephone handsets. DECT, for the uninitiated, stands for Digital Enhanced Cordless Telecommunications and has become a standard. When you want cordless calls nowadays, the basic option is DECT.

This gives your employees the option to walk around while on calls, making calls, and taking calls. This can be particularly helpful if they need to ask for advice or find out some information from another colleague and want to take the phone with them so that they are not keeping the customer or client on the other end waiting too long.

One thing you want when choosing a business communications solution is that it will be easy to use by all personnel. Rather than overcomplicating things, Ericsson phones that are compatible with Ericsson phone systems are easy enough to use. Therefore, even your non-technical and specialist staff can use the handsets easily enough without needing a degree in IT. Having the same system throughout your company makes things a lot smoother and means there is consistency.

At PMC Telecom, we consider ourselves telephony and telecommunications experts. We are incredibly knowledgeable about Ericsson phone handsets and systems, so if you need any further help or assistance before deciding on what you want or need to buy, speak to one of our team today.

Our customer service agents are very easy to contact, either by giving us a call on 0161 737 9898, emailing info@pmctelecom.co.uk, or using the online contact form on the page titled Contacting PMC Telecom.