The MultiCorder from Intelligent Recording delivers a simple and affordable solution for recording PRI lines. The MultiCorder is provided with Intelligent Recording’s proven Back Office Recording software to provide a robust recording solution that is simple to install and affordable.
Each Multicorder unit can record all channels on the PRI, add additional units on the same host PC (Up to 3 per PC), for larger installations.
The Intelligent Recording MultiCorder Digital is a stackable ISDN (Basic Rate or Primary Rate E1/T1) line side recorder. Complete with BackOffice recorder software & Call Manager (BRI) or Reporter Pro (PRI) Supervisor software, MultiCorder records all calls on your network phone lines and associates them with extensions and departments using SMDR Integration.
Features
Records Calls Automatically
Ability to Pause Recording When Taking Sensitive Information
Ability to Exclude Specific Extensions from Recording When Using SMDR
Full Extension & Department Reporting Using SMDR Integration
Full Integration With Fantastic Web Services
Mix & Match Digital, Analog, IP and Digital (ISDN) Lines
Supplied With Call Manager (BRI) & Reporter Pro Supervisors (PRI)
Store and Backup Centrally, Anywhere on Your Network or on Intelligent Recording`s Secure Web Server
Store Date, Time, Duration, Caller ID, Dialled Digits
Back Office Software Overview
Records Caller ID, Number Dialed and Date & Time
No Complex Network Setup
Caller ID and Digits Dialed and Recorded as Part of Call Record
'True Digital' Recording
There are Many Reason Why Companies Record Telephone Conversations:
Customer Service Quality Monitoring - Recording Calls Ensures Best Practice
Transaction Recording - Record Critical Information to Ensure Accuracy of Transactions
Compliance Monitoring - Ensures Industry Regulations are Met
Security Alerts - Record Threats and Verbal Abuse
Set-Up Options Include:
Directional Recording - Record all Calls, Record Just Inbound or Outbound Only
SMDR Integration - Available for Most PBXs, Enables Tracking Calls by Extension
Encryption Option - Ensures Security of Recorded Calls
All information is provided for reference only. If you are unsure about any of the features listed, please check the manufacturer's official information.