Fanvil X2P Call Centre IP Phone

Fanvil X2P Call Centre IP Phone

Designed for Internet Life

The Fanvil X2P is an IP Phone specially designed for Call Centres. Designed with many rich features at a cost effective price, offering high performance and improved production efficiency.

The high quality materials, combined with a generous large 2.8 Inch (320 x 240) Colour LCD, that guarantees a smoother user experience as well as easier access to much more visual information at a glance. Dual 10/10 Mbps Network Ports with integrated PoE are ideal for extended network use. The X2p supports 2 Lines plus SRTP/HTTPS/TLS, Vlan and QoS.

it includes RJ9 and 3.5mm Port and EHS Headset use and supervision, has been designed very specifically for improving the efficiency of Call Centre Service.

2.8 Inch Main Colour Screen, Smart and Friendly User Interface

The X2P combines the advantages of existing enterprise phone UI design experience with Colour Screen. The UI appearance and operating experience have a qualitative leap.

LED Button

The X2P LED Button is easier to use and improve efficiency.

EHS - (Electronic Hook Switch)

Supports EHS Wireless Headset - *EHS and Wireless Headset not Included*

Pedal Switch (Optional Accessory - Not Included)

Off Hook/On Hook by Pedal Switch, the first Phone can be controlled by foot, Answer and End Calls via the Foot Pedal Switch - Order the Pedal Switch Here: Fanvil PD1 Foot Pedal Switch

Headset and Mic Adjustment

Adjust the Microphone and Headset Volume by Phone.

Fanvil X2P Call Centre IP Phone Highlights

• Professional IP Phone - Customised for Call Centres
• 2 SIP Lines
• Colour Screen
• HD Voice
• EHS
• Supervision
• LED Button
• Pedal Switch - (Sold Seperately)
• 2.8 Inch (320 x 240) Colour Screen LCD
• Supports RJ9 and 3.5mm Headset Port
• EHS Support for Wireless Headsets
• PoE Enabled or Optional External Power Supply (Power Supply Not Included)
• High Interoperability - Compatible with Major Platforms such as 3CX, Broadsoft, Elastix, Asterix, Avaya and More

Fanvil X2P Generic Features

• 1 SIP Line
• HD Voice
• PoE Enabled or Optional External Power Supply (Not Included)
• 2.8 Inch Colour Screen
• EHS Wireless Headset Support
• Economical and Environmental Friendly Package
• Industrial Standard Certifications - CE/FCC

Fanvil X2PCall Features

• Call Out / Answer / Reject
• Mute / Unmute (Microphone)
• Call Hold / Resume
• Call Waiting
• Intercom
• Caller ID Display
• Call Forwarding (Always/Busy/No Answer)
• Call Transfer(Attended/Unattended)
• Call Parking / Pick-up (depending on server)
• Redial/Auto-Redial
• Do-Not-Disturb
• Auto-Answering
• Voice Message (On Server)
• Local 3-way Conference
• Hot Line
• Hot-Desking

Fanvil X2P Phone Features

• Phonebook - 500 Entries
• Remote Phonebook (XML/LDAP)
• Call Log (100 Entries, In/Out/Missed)
• Black/White List Call Filtering
• Voice Message Waiting Indication (VMWI)
• Programmable Soft Keys
• Network Time Synchronisation
• Action URL / Active URI
• Multi-Language Support in Screen and Web UI - English, Chinese(Traditional/Simplified), Japanese, Russian, Italian, Turkish, Germany, Dutch, Spanish, Hebrew, Polish, French etc

Fanvil X2P Audio Features

• Wideband ADC/DAC 16KHz Sampling
• Narrowband CODEC: G.711a/u, G.723.1, G.726-32K, G.729AB
• Wideband CODEC: G.722
• Voice Activity Detection (VAD) / Comfort Noise Generation (CNG) / Background Noise Estimation (BNE) / Noise Reduction (NR)
• Packet Loss Concealment (PLC)
• Dynamic Adaptive Jitter Buffer up to 300ms
• DTMF - In-Band, Out-of-Band – DTMF-Relay (RFC2833) / SIP INFO

Fanvil X2P Networking Features

• 10/100Mbps Ethernet, Dual Bridged Port for PC Bypass
• IP Configuration - Static / DHCP / PPPoE;
• Network Access Control - 802.1x
• VPN - L2TP (Basic Unencrypted) / OpenVPN
• VLAN
• QoS

Protocols

• SIP2.0 Over UDP/TCP/TLS
• RTP/RTCP/SRTP
• STUN
• DHCP
• PPPoE
• 802.1x
• L2TP (Basic Unencrypted)
• OpenVPN
• SNTP
• FTP/TFTP
• HTTP/HTTPS
• TR069

Deployment and Maintenance

• Auto-Provisioning via FTP/TFTP/HTTP/HTTPS/DHCP OPT66/SIP PNP/TR069
• Web Management Portal
• Web-based Packet-Dump
• Configuration Export / Import
• Phonebook Import/Export
• Firmware Upgrade
• Syslog

Physical Specifications

• LCD - 2.8 Inch (320 x 240) Colour Screen
• Keypad - 23 Keys - Including 4 Soft Keys, 4 Function Keys, 12 Standard Phone Digit Keys, 2 Volume Control Keys, Up/Down, 1 Headset Key
• Main Chipset - Broadcom