EPOS IMPACT 760 USB Headset

Ensure Customer Satisfaction on Every Call with the EPOS IMPACT 760 Headset - Delivering Rich, Natural Sound, EPOS AI™, USB-A & USB-C Connectivity, Choose from UC Optimised or Certified for Microsoft Teams, 3 Year Warranty

About the EPOS IMPACT 760

The EPOS IMPACT 760 Headset is a Binaural Headset that has been designed with Three Digital Microphones bullt on EPOS BrainAdapt™ Technology, that provides industry leading voice pickup no matter the level of background noise.

USB-A and USB-C Connectivity make the Headset flexible and future proof. Ideal for Contact and Call Centre Workers, Emergency Workers, Healthcare Workers and Hybrid Workers, the lightweight Headset folds flat and fits neatly into the included Carry Case for easy transportation.

Make Every Call Count

The EPOS IMPACT 760 Headset is the ideal Headset for Contact Centres, boasting an industry leading voice pickup, great all day comfort and intuitive design for an outstanding Customer Experience.

Ergonomic Inline Controller

Effortlessly answer calls, mute the Microphone and change volume with an intuitive Inline Controller that's always where you need it.

All Day Comfort

The lightweight Headset and soft Leatherette Ear Pads are the perfect combination for all day wearing.

Industry Leading Voice Pickup

Three Beamforming Microphones powered by EPOS AI™ suppress noise and transmit natural sounding voices ensuring exceptional call clarity.

Avoid Misunderstandings

Microphones just dont transmit sound, they transmit meaning. A bad Microphone means meaning often becomes lost in translation, and lost meaning equals lost productivity.

When EPOS say industry leading voice pickup, they mean it! With their state of the art IMPACT generation of Headsets, you will be sure to hear the difference!

Variants Available:

UC Optimised

When collaboration is easy, everyone is happy, with both their UC Platform and their Headset. The EPOS IMPACT 760 is Unified Communications Optimised, its compatible with all Leading UC Platforms, whilst Plug and Play Connectivity enables the Headset to be used straight out of the box, no additional downloads or software are required.

Certified for Microsoft Teams

Microsoft's Certification ensures that the Teams Certified Headsets meet essential criteria for excellent audio and seamless compatibility with Teams. Having gone through and passed rigorous tests that measure how well a Headset can handle noises from different distances and different directions.

Plug and Play Connectivity enables the Headset to be used straight out of the box, no additional downloads or software are required.

Audio Solutions Built on BrainAdapt™

EPOS designs Audio Solutions that are built on EPOS BrainAdapt™ Technology. A group of pioneering technologies that work together to improve cognitive performance.

Sounds that the brain cant recognise are perceived as noise. For professionals working in Open Offices and Hybrid Workplaces, this can cause listening fatigue and stress, as the brain is constantly trying to distinguish between the noise we dont want to focus on and the important sounds that we want to hear. EPOS BrainAdapt™ Technology provides the best condition for your brain, and helps users to focus on the right sounds.

Additional Features and Benefits:

A Controller thats Always on Hand

Just 25cm from the Headset, the Inline Controller is always on hand. Answer Calls, Mute and change Volume with the Inline Controller.

Mute Alert

The LED on the tip of the Microphone flashes to notify you if you try to speak whilst muted.

Busylight - Fewer Interruptions

A 360° Busylight clearly signals to colleagues that you are on a call and not to be disturbed.

Intuitive Smart Features

Mute, Unmute or Answer calls simply by moving the Boom Arm or taking the Headset on or Off.

Integrates Perfectly with EPOS Manager

Analyse, manage and update devices remotely with the free and secure tool.

ActiveGard™ Hearing Protection

ActiveGard™ Acoustic Shock Protection Technology prevents loud spikes and supports noise at work compliance.

SideTone for Softer Conversations

Audible voice feedback helps agents speak in a softer, more pleasant tone.

Multiple Connection Options

Includes a USB-C to USB-A Adapter for flexible future proof ease of use.

Compatibility

Compatible with Leading Contact Centre Platforms and UC Providers, Certified for Microsoft Teams.

Industry Voice Leading Pickup

Enjoy exceptional call clarity with three Beamforming Microphones powered by EPOS AI™, that suppress noise and transmit natural voice.

Compact and Lightweight

The slim, lightweght, foldable design of the Headset enables it to fold flat and fit comfortably in the included Carry Case, making it easy to transport and avoiding accidental damage.

Key Features

• Ensure Customer Satisfaction on Every Call - Headset Delivers Rich Sound, Even in Bust Environments with High Background Noise
• Crafted to Provide an Uunprecedented Level of Comfort
• Lightweight Design with Soft Memory Foam Earpads Engineered for All Day Use
• Ergonomic Call Controller Conveniently Placed Just Below the Headset
• Smart Features that Mute and Unmute Calls Through Intuitive Gestures, Helping Agents to Handle Calls Efficiently
• 3 Year Warranty - Built to Withstand Heavy Use, Built to Last for Years
• BrainAdapt™ Technology, Three Beamforming Microphones Powered by EPOS AI™
• Choose from UC Optimised or Certified for Microsoft Teams

Technical Specifications:

General

• Wearing Style - On Ear Headband - Dual Ear
• Headset Weight - 115g
• Connectivity - USB-C & USB-A (USB Adapter Included)
• Cable Length - 1.8m / 5.9ft
• Warranty - 3 Years

Audio

• Microphone Technology - Adaptive Beamforming Microphone System Powered by EPOS AI™
• Speaker Frequency Response - 20 Hz – 20 KHz
• Microphone Type - 3 Digital MEMS
• Microphone Frequency Response - 100 Hz – 16 KHz
• Bandwidth in Call Mode (Speaker & Mic) - Super Wideband

Additional Product Data

• EPOS ActiveGard™ Technology - Protects Users Against Acoustic Injury Caused by Sudden Sound Bursts on the Line
• EU Noise at Work Limiter - Enhanced Audio Protection Preventing Listening Fatigue, Average 85 dB over a Workday
• EPOS BrainAdapt™ - For a Clear and Natural Listening Experience
• Busylight - 360° Busylight, Earpad Size - Ø65 mm, Earpads - Leatherette with Memory Foam
• Inline Controller - Ultra Small Formfactor - Placed 25cm from Headset
• Smart Operation - Mute, Unmute and Answer Calls by Moving the Microphone Boom Arm or by taking the Headset On or Off
• Mute Alert - Visual and Audible Notification if Talking Whilst Muted
• Incoming Speech Clarity - Automatically Boost the High Frequencies in the Incoming Voice Signal of the Speech is Muffled
• Call Volume Normaliser - Automatically Amplify the Voice Signal if the Incoming Speech is Low

Package Contents

• EPOS IMPACT 760 USB Headset (UC or MS)
• USB-C to USB-A Adapter
• Inline Controller, Carry Case
• Quick Guide, Safety Sheet
• Compliance Sheet