Last updated on January 20th, 2024 at 04:36 pm
It’s always a worry when buying online, just who you can trust with your business. Who will deliver on time, who has stock of your goods and who will treat you like a person, rather than a number on a database.
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TrustPilot & Google Checkout
After each purchase* we encourage customers to give us feedback on our service on an independent reviews site called Trust Pilot, whilst customers who purchase using the Google Checkout option are always given the choice to leave Feedback through Google’s mandatory feedback system (these are also linked to on TrustPilot).
Some sample reviews:
BT CONVERSE 2200/PLANTRONICS 101A H/SET
This company deserves a medal for its help, paperwork and next day delivery. The items were perfect in every way! It is my first experience but definitely not my last. I highly recommend them and look forward to my next purchase. Good luck PMC
A top class company, highly efficient and a real pleasure, thank you.
Outstanding service
Very helpful service, ordered on Friday afternoon and the phones arrived on time on Monday, after I got an email giving a 1 hr delivery time slot. It’s just a shame other companies don’t give such a good service. This is the second time I’ve ordered from them and they are highly recommended.
Super service from start to finish
Previous discussions over a period of time with the Company about my selection had been extremely friendly and helpful and so I ordered a set of 3 Motorola DECT phones which seemed to arrive almost before I’d clicked “Pay Now” which was impressive compared to other sites. A whole year later one of the set became faulty – not PMC’s fault – and without any hesitation they were happy to replace it for me. The replacement was despatched back to me the same day they received my faulty unit. Absolutely great service. Many thanks, I’m glad I chose PMC Telecom.
I think it’s well worth boasting a little bit when you receive such consistent good reviews, however the serious note is that these are all from genuine customers who have been happy with our service (you can find them all on our TrustPilot page) – it’s always worth knowing who you can trust with your business, so we think it’s only fair to pass on our customer’s comments to future customers so they’re aware of the kind of service they’ll expect from us. :o)
PMC Telecom on Ebay
At PMC Telecom we also run an ebay shop which allows us to sell some of our cheaper items and seconds at bargain prices, and so far after 842 reviews we have a 100% feedback rating, with five star ratings on our “Item Description”, “Communication”, “Despatch Time” and “Postage and Packing cost” ratings. We are also rated as one of ebay’s “Top Rated Sellers”.
As you can see, we are proud to receive a high level of positive feedback and would like to continue providing top level service to existing and future customers alike!
A note about leaving reviews
*We always endeavour to make each and every purchase as smooth and as stress free as possible; aiming to deliver goods within two working days of purchase. Of course, when you’re dealing with huge amounts of orders every day, things can occasionally go wrong, and whilst these are never intentional we always ask that customers contact us as soon as possible so that we can attempt to fix any issues you may have before you leave any reviews on independent sites, as usually a missed delivery, a faulty item or a simple technical question can be dealt with quite quickly.