The Agent Buddy Training Switch makes side by side training easy to achieve. Two separate mute buttons allow either the trainer or the advisor to easily join in or leave the conversation. For use with Cisco Telephones.
Features
Dual Control With Two Mute Buttons
Listen in Only or Train/Take Over Call
Works With Wired or Wireless Headsets or a Mix
Compact for Storage When Not in Use
For Use With Agent, Plantronics, Jabra and Sennheiser Headsets
Works With Most Makes of Telephones Including Cisco
All information is provided for reference only. If you are unsure about any of the features listed, please check the manufacturer's official information.